Bespoke Software Development
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Award-winning Custom CRM Development Company

We have developed several bespoke CRM software systems which help our clients increase sales and improve customer satisfaction. Unlike off-the-shelf CRM software, bespoke CRM systems developed are us are simple, easy-to-use and customised to fit your unique business needs.

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Our expertise as a Bespoke CRM Software Development Company

From developing bespoke CRM solutions that help SMEs manage basic customer sales and marketing data to developing enterprise-level bespoke CRM software that integrates with several back-office applications, we can help you create a bespoke CRM that is tailored for your business needs.

Bespoke CRM development

We have developed bespoke CRM solutions that provide employees with up-to-date information on customers and allow customers to access their data and interact with your team 24x7x365. From checking orders and delivery status to downloading invoices and reports and making online payments, our bespoke CRM software prompts self-service almost customers to allow your team to focus on delivering quality customer service.

custom crm application development company

CRM for Self-Service

We have developed bespoke CRM solutions that provide employees with up-to-date information on customers and allow customers to access their data and interact with your team 24x7x365. From checking orders and delivery status to downloading invoices and reports and making online payments, our bespoke CRM software prompts self-service almost customers to allow your team to focus on delivering quality customer service.

customized crm for self service

Cloud-based CRM

We have developed bespoke CRMs solutions for UK SMEs that take full advantage of cloud-based technologies for scalability, security and reliability. Using readily available cloud components for database, connectivity, storage and scalability, cloud based CRMs can lower the total cost of ownership for a growing business without the need for expensive per-user subscriptions.

bespoke crm platform solutions in the cloud

CRM for a competitive edge

Many of our clients have developed bespoke CRM solutions to streamline customer interactions and gain a competitive edge and increase sales and profitability. In addition, developing a bespoke CRM allows you to add features and functions unavailable to your competitors using off-the-shelf CRM products.

bespoke crm for competitive edge

Looking to develop a bespoke CRM solution for your business?

Get in touch! We will provide you with a free initial consultation and quote.

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Advantages of Bespoke CRM Development

Bespoke CRM (customer relationship management) development refers to the creation of a customised CRM system for a specific business or organisation. This process involves designing and building the CRM from scratch, rather than using a pre-existing template or platform. There are many advantages to bespoke CRM development, which make it a popular choice for businesses and organisations looking to improve their customer relationships and operations.

Integration - Existing systems

One of the main advantages of bespoke CRM development is the ability to tailor the system to the specific needs and requirements of the business or organisation. A bespoke CRM can be designed to store and manage specific types of data, and integrate with existing systems and processes. This can help to streamline operations and improve efficiency, as well as providing a more personalised and effective customer experience.

Long-term success

Another advantage of bespoke CRM development is the opportunity to create a unique and personalised solution. A bespoke CRM can be designed to reflect the specific goals and needs of the business, and can be tailored to meet future growth and expansion. This can help to ensure that the CRM is able to support the business as it grows and evolves, and can be a valuable investment for long-term success.


Adapt and innovate

Bespoke CRM development also offers greater flexibility and scalability than pre-existing platforms or templates. As a business grows and changes, a bespoke CRM can be easily updated and expanded to meet changing needs and demands. This can be especially useful for businesses in fast-paced or rapidly changing industries, where the ability to adapt and innovate is crucial.

Customer loyalty

Another advantage of bespoke CRM development is the potential for improved customer engagement and loyalty. A well-designed and user-friendly CRM can provide a seamless and convenient way for customers to interact with a business, making it easier for them to access information, provide feedback, and make purchases. This can lead to increased customer satisfaction and loyalty, as well as higher levels of customer retention and repeat business.

How much does it cost to develop a custom CRM?

Developing a custom CRM (Customer Relationship Management) system can vary in cost depending on the complexity of the system and the specific requirements of the client. Generally, the cost of developing a custom CRM can range from a £5,000 to £100,000 or more. Some of the main factors that can influence the cost of development include the number of features required, the level of customisation, the technology stack used, and the size of the development team. It's important to work with a reputable software development company like Schnell Solutions that can provide a detailed cost estimate and timeline for the project. This will help you to budget accordingly and ensure that the final product meets their needs and expectations. While the cost of developing a custom CRM may seem significant, the benefits of having a tailored system that fits a company's unique needs and workflows can ultimately provide a substantial return on investment.

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Which technology is best for developing a custom CRM?

Bespoke CRM (customer relationship management) development refers to the creation of a customised CRM system for a specific business or organisation. This process involves designing and building the CRM from scratch, rather than using a pre-existing template or platform. There are many advantages to bespoke CRM development, which make it a popular choice for businesses and organisations looking to improve their customer relationships and operations.

Choosing the best technology for developing a custom CRM is best left to experts like our company who have experience in developing custom CRMs using .Net and PHP programming languages as well as developing custom CRMs using off-the-shelf CRM platforms Salesforce, HubSpot and Zoho CRM. Our team will share their experience in developing CRMs with you along with a comparison of each technology and off-the-shelf CRM platforms so that you can make an informed decision on what's best for your business in the short and long run. From experience, we know that one of the main factors that influence this decision is the subscription cost per user per month that many CRM platforms like Salesforce and HubSpot charge for using their software. If you have a large number of users in your organisation, the monthly subscription can be very high, justifying the investing in a developing a custom CRM to save costs in the long run. There are several other factors that should also be considered while making the decision and our specialist custom CRM development team will help you make the right decision.

Custom CRM Development Service - Frequently Asked Questions

CRM stands for 'Bespoke Relationship Management'. Bespoke CRM software is computer software developed for a specific business and used to store and manage customer-related data like sales, orders and key contacts. Its primary purpose is to help a company improve customer engagement and satisfaction.

Depending upon the complexity, a bespoke CRM can cost from £10,000 to £100,000+.

Contact us via email contact@schnellsolutions.com or call us on 0203 951 8737. We will be happy to provide you with a free, no-obligation quote.

Yes. You own the IPR. We also do not charge any licence fees or mandatory ongoing charges.

A simple CRM that stores basic customer details like name and address can be developed within 2-4 weeks. In contrast, an enterprise-level CRM that requires storing complex data structures, reporting, data valuations, bespoke workflow, and support for a large number of users can take more than 12 months.

Contact us via email contact@schnellsolutions.com or call us on 0203 951 8737. We will be happy to provide you with a free, no-obligation quote.

Yes. We have developed many secure, scalable bespoke CRMs for many UK businesses, local governments and not-for-profit organisations that store and process sensitive personal and financial data.

Contact us via email contact@schnellsolutions.com or call us on 0203 951 8737. We will be happy to provide you with a free, no-obligation quote.

Yes. The main aim of developing bespoke CRM software is to improve customer experience and increase sales for the business. There are many additional advantages to developing bespoke CRM solutions like improved customer satisfaction, gaining a competitive edge, accurate data records and employee satisfaction.

Yes. We have developed several bespoke CRMs that integrate with several back office applications to push and pull data.

Contact us via email contact@schnellsolutions.com or call us on 0203 951 8737. We will be happy to provide you with a free, no-obligation quote.

Yes. Majority of bespoke CRM development projects we have undertaken involve migrating data from Excel or other legacy systems.

Yes. We have developed CRMs for several companies that involve storing and analytics of complex customer data. Many of the CRMs developed by us autopopulate customer data from other internal and external systems to ensure employees are always provided with an accurate picture of a customer.

Yes. All bespoke CRMs developed by us involve a reporting module that shows KPIs in the form of graphs and charts. Some CRMs also include modules for exporting data into Excel and CSV formats for easy integration with other systems.

Our CRM development process involves breaking down complex requirements into bite-size modules delivered using an agile methodology.

Contact us via email contact@schnellsolutions.com or call us on 0203 951 8737. We will be happy to provide you with a free, no-obligation quote.

Yes. Apart from improving engagement with customers and satisfaction, improving workflow efficiency that involves customer data and processes is one of the core advantages of developing and implementing CRM software.

Salesforce CRM, HubSpot, Microsoft Dynamics are some of the popular off-the-shelf alternatives to developing bespoke CRM software

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